Delivery and substitutions

We deliver to home and business addresses in the contiguous United States and Washington, DC.

Some addresses inside that area, including some rural ones, may not be served by a partner. If we cannot deliver to an address, we may ask you for another address or cancel the order and refund the amount charged.

Order by 2 pm Eastern for next-day delivery.

After 2 pm, the earliest is the day after tomorrow. When that day is a Sunday or a closed day, the earliest moves to the next delivery day. Same-day delivery is not available.

You can schedule a delivery up to 60 days ahead. There are no deliveries on Sundays, New Year's Day, Thanksgiving or Christmas Day.

When a later subscription delivery falls on a Sunday or a closed day, it moves to the next delivery day.

Last delivery days for Valentine's Day, Mother's Day and other holidays are in Holiday flower delivery dates for 2026 and 2027.

Delivery is $14.99 per order to one address, shown on your order before you pay.

Subscription prices include delivery. Any sales tax we collect is shown at checkout.

Sample delivered totals and the fees other online florists charge are in our guide to flower delivery costs.

Hospitals, care homes, funeral homes, schools, hotels and offices take deliveries only during their opening hours and under their own rules.

Some hospitals and care homes do not allow flowers or plants on certain wards. Before you order, check:

• the opening hours;
• whether the ward or home accepts flowers;
• the room number, ward or service name, and put it in the address so staff can find the recipient.

An order left with a reception desk, mailroom or building staff counts as delivered.

The partner may phone the recipient before delivering, so we cannot promise a delivery will be a surprise.

If a flower, plant, container or add-on is unavailable, it may be replaced with one of similar or greater value.

A substitute is chosen to keep the style and colors of the original where the fulfillment partner considers that practical, and it may differ in variety, color, size or number of stems. If an add-on cannot be replaced, the order may arrive without it and we refund the price of that add-on.

Flowers have seasons, and some flower pages give a flower's usual season. Arrangements vary with what is fresh on the day, and stem counts are approximate.

Substitutions and normal variation are not grounds for a refund.

A change or cancellation is usually possible for requests we receive before 2 pm Eastern time on the day before delivery, but it is not guaranteed.

Write to hello@whimsyblooms.com to change or cancel an order. To change the delivery day, address, recipient, items or card message, start from the email to change an order. To cancel, start from the email to cancel an order. Each lists the details we need.

To: hello@whimsyblooms.com
Subject: Change my order

Please change my Whimsy Blooms order.

Your name:
Email address used for the order:
Delivery date:
Recipient's name:
The change I want:

If you have the receipt email, paste it below or forward it to us.

To: hello@whimsyblooms.com
Subject: Cancel my order

Please cancel my Whimsy Blooms order.

Your name:
Email address used for the order:
Delivery date:
Recipient's name:

If you have the receipt email, paste it below or forward it to us.

We may decline a change, and an accepted change can alter the price. If we cancel an order at your request, we refund the amount charged for it. Once an order has been sent to a partner, it cannot be cancelled and no refund is owed. If a change you ask for after that causes a failed or late delivery, no refund, replacement or credit is owed.